Objective:
Secure position as: Enterprise Information Architect or Officer
Experience:
2005 . 2007 Covista Communictaions Chattanooga, TN
Broadband Services Architect
Remedy Software Architect (CRM)
Project Lead: Designed, developed and implemented Enterprise DSL network
Project Lead: Designed, developed and implemented customer interfaces for authentication, email, webspace, blog, media gallery and instant messaging services
Project Lead: Integrated new service platform to existing customer service architecture.
Asst. Lead: Designed and Implemented new technologies lab
Researched advanced telco services (E911, LNP, CNAM) for integration path
Maintain and integrated enterprise helpdesk product
Designed and implemented departmental communications platform
2003 . 2005 CDC.Net, LLC Chattanooga, TN
Director of ISP Operations
Directed day to day operations
Accounts Receivables/Payables
Managed nationwide dialup clients
Managed and supported server, networking, and firewall equipment
Managed marketing efforts
Reduced bandwidth costs.
Reduced dialup costs
Introduced high speed products such as DSL and Wireless
Setup and maintained corporate phone system.
2002-2003 River City Technologies Chattanooga, TN
Network Administrator, 24hour broadband support
Maintained and supported nationwide dialup network
Managed Customer billing and accounts receivalbe
Managed all servers (web hosting, mail, sql)
Managed physical network installations
2001-2002 Rex Digital / Primaxa Chattanooga, TN
T1 Broadband, on site, and support technician
Coordinated and Managed installation of T1 broadband circuits
Installed, maintained and repaired client networks and pc.s.
24 on call support for broadband
Call center/helpdesk support for dialup, web, and email clients
1999-2001 VEI Internet. Chattanooga, TN
Network administrator & support technician
Managed all servers (web hosting, mail, sql)
Rendered phone support to 3200 client nationwide dialup network
Supervised technical staff.
Call center/helpdesk support for dialup, web, and email clients
PC and network sales and repair
1998-1999 CCI, Inc. Cleveland, TN
CEO-98 / CFO-99
Directed development of successful network services division
Managed technical and sales staff
Made all management, marketing, sales and purchasing decisions.
1995-1998 Computer Central Cleveland, TN
Partner / Technical Manager / Service technician
Partnered the development and growth of new technologies store
Developed sales of $500k/year
Secured and maintained contracts with schools, government agencies, and corporate clients for pc and network hardware.
Developed on site network and pc maintenance program.
Managed all accounting functions of the business.
1993-1997 OAR, Inc Ocoee, TN
Assistant Manager / Safety Instructor / Team builder / Wilderness Guide
Managed a guide staff of 40+ for a growing adventure company.
Directed and participated in all aspects of rafting, caving, climbing and ropes courses.
Safety instruction to all participants of adventure trips.
Team building training to ensure success and minimize risk in adventures.
1992 Circuits Benton, Tn
Started pc sales, service, and consulting company
Learned real world accounting
Developed people skills
Education:
1989 . 1992 CSCC Cleveland, TN
Major in Computer Science.(Bachelor of Science curriculum)
Minor in Business Administration
1994 - 1994 TSCC Andrews, NC
Completed certification for Emergency Medical Technician (EMT)
Skills:
Operating systems (Administrator/Server/User):
Windows XP (Pro, Home) - 5 years
Windows 2000 (pro, server, advanced server) - 8 years
Redhat / Fedora Linux . 8 years
Mandrake Linux . 9 years
Gentoo Linux - 4 years
Unix . 4 years
RouterOS
Windows ME - 7 years
Windows 98 - 9 years
Windows 95 - 12 year
Windows 3.x
Hardware:
PC hardware . 22 years
Phone Hardware . 5 years
Cisco 7200, 3600, 2600, 800 series routers . 5 years
Cisco 350 series wireless routers . 5 years
Linksys Wireless routers . 5 years
Foundry NetIron, ServerIron . 4 years
Netscreen Firewall appliance . 4 years
Inside Wiring (Data and Phone) . 11 years
Phone Systems:
Cisco Call Manager CMS-7835 (PBX/VoIP) . 2 years
Asterisk (Linux VoIP PBX) . 3 years
Applications: (Numerous others not listed here)
MS Active Directory . 5 years
MS Office . 12 years
Open Office . 4 years
Eudora . 7 years
Outlook / Express . 12 years
Internet Explorer . 12 years
Mozilla Firefox . 3 years
Terminal Services . 8 years
MS FrontPage XP, 2000, 98 . 8 years
Macromedia Dreamweaver . 1 year
Macromedia Flash . 1 year
Norton System Suite . 5 years
Netscape . 10 years
Visio . 5 years
Citrix . 5 years
Accounting Software:
QuickBooks . 9 years
MAS 200 / 90 . 5 years (supported)
Optigold . 3 years
Quicken . 8 years
Platypus . 3 years
SQL Servers:
MicrosoftSQL . 10 years
MySQL . 6 years
PostgreSQL . 2 years
Web Servers:
IIS Web server . 7 years
Apache Web server . 9 years
Mail Servers:
MS Exchange Server . 5 years
VopMail . 4 years
Sendmail . 5 years
Imail . 3 years
Postfix . 6 years
Courier - 3 years
CRM:
Remedy Action Request System - 1 year
Suger CRM . 1 year
Platypus . 2 years
Optigold . 3 years
Goldmine . 2 years
Firewalls:
Zone Alarm / Pro . 7 years
McAfee Firewall . 4 years
Tiny Firewall . 1 year
Linux firewalls . 10 years
MS IC Firewall . 5 years
8signs Firewall . 4 years
Black Ice Firewall . 2 years
Kerio Firewall . 3 years
Authentication Systems:
Vircom Radius . 5 years
Microsoft IAS . 5 years
FreeRadius . 5 years
Steel Belted Radius . 1 year
Antivirus:
Norton AntiVirus . 9 years
Mcafee AntiVirus . 9 years
TrendMicro AV . 6 years
FTP Servers:
WS FTP Server . 8 years
Microsoft FTP Server . 5 years
Backup Systems:
Veritas Backup . 5 years
Seagate Backup . 5 years
SQL Backup . 7 years
Microsoft Backup . 15 years